Shipping policy

RECENTLY MADE A PURCHASE, WHEN CAN I EXPECT IT TO BE SHIPPED?

Please allow for a processing and production time frame of 10 business days before your order is dispatched.

WHAT IS THE ESTIMATED SHIPPING TIME?

The shipping timeline depends on the fulfillment center where the product originates. 

Domestic Shipping:

Typical delivery times within the United States after fulfillment: 3 to 5 business days. Please note that there may be factors beyond our control, such as natural disasters, holidays, or adverse weather conditions, which could result in shipping delays. While we strive for timely deliveries, there may be unforeseen circumstances that affect our shipping partners. Consequently, we are unable to guarantee precise delivery dates, as the final delivery schedule is the responsibility of the shipping company. Once shipped, please use the tracking number to track shipping time.

Domestic taxes where applicable and will be presented upon check-out.

We cannot guarantee domestic delivery dates.

International Shipping: (if availiable)

Please allow up to 5-10 business days for order processing. Once shipped, international orders can take up to 8 weeks for delivery. International shipments are subject to additional duties, taxes and other customs fees. Captive World Company has no control and is not responsible for these tariffs or customs fees.

Captive World Company ships worldwide using DHL Express and ships to Japan, Russia, Taiwan, and Israel using USPS Mail International. International shipping is a $30.00 USD flat shipping rate, unless otherwise stated on the product or website.

Please note that the delivery time may vary depending on the destination and any potential customs processing.

We cannot guarantee international delivery dates.

Unfortunately, we cannot ship to APO, FPO, or DPO addresses.

FEDEX DOES NOT SHIP TO PO BOXES. PLEASE MAKE SURE YOU DO NOT USE A PO BOX AS SHIPPING DESTINATION